Posted on Nov 27, 2020



Reducing the cost of digital operations by almost 80%

Thomas Lyte case study

 

About the client

 

Thomas Lyte is a modern and luxurious English brand, specialising in bespoke gold and silverware, elite sporting trophies and exquisite leather accessories. Thomas Lyte are proud Royal Warrant Holders as Goldsmiths and Silversmiths to Her Majesty the Queen.

 

The brand seeks to emulate the English spirit, ensuring the highest of quality is embedded into every item. With master craftsmen using traditional skills and modern leading-edge techniques and technologies, the brand is able to create elegant yet modern products.

 

Challenge

 

Thomas Lyte wanted to focus their attention on growth rather than spending 80% of their time maintaining and resolving the technical challenges of their Magento platform, such as security updates and server issues. With Magento 1 coming to an end, an evaluation of Magento 2 and other platforms including VTEX was performed in order to improve efficiency.

 

Solution

 

Diginius helped Thomas Lyte migrate from Magento to the VTEX platform with native integration to Diginius Insight. This is simple and easier to maintain, as VTEX hosts the site, security and content delivery as well as automatically upgrading the platform. Thomas Lyte also migrated payment to leading provider Adyen, who handles payment for companies such as Uber and Spotify. This is now fully integrated into VTEX.

 

Diginius undertook the implementation and evolution of the new eCommerce platform based on VTEX and Diginius Insight.

 

Results

 

By deploying the combined solution of VTEX and Diginius Insight, Thomas Lyte was able to reduce the cost of digital operations by 70-80% while growing the business. By moving to a robust Enterprise grade SaaS solution, Thomas Lyte is no longer required to deal with servers, hosting, site security and can instead focus on its core business operations and growth initiatives.

 

 

“With Diginius we migrated to VTEX and were able to utilise their more scalable and agile ecommerce platform to drive our worldwide expansion. The combined use of VTEX and Diginius Insight allowed us to drastically decrease the costs of our digital operation and whilst maintaining our growth trajectory.” Liam Malorey-Vibert

Digital Marketing Manager

 

 

VTEX

 

VTEX has been experiencing exponential growth in recent years. Implementation via VTEX is easier than other platforms, is robust and has its own payment gateway and multi-tenant Ecommerce.

 

VTEX has many features natively that other platforms don’t. The outstanding features are:

  • Storefront
  • Order management system
  • Smart checkout
  • PCI Gateway
  • Logistics

 

The VTEX platform serves 2,500 clients worldwide including Walmart, Danone, Whirlpool, Avon and Lego. They have more than 18 years’ experience, having worked with 800 retailers with over 2,000 online stores in more than 17 countries. It is one of the most trusted ecommerce platforms available today.

 

Companies which have switched to VTEX platform have increased their organic traffic by 30% and as well as improving their conversion rates by 54%.

 

If you are looking for a digital agency that can help with your VTEX migration, or if you want to get the most out of the software, we can provide partnership and support to help you achieve your goals. Please don’t hesitate to reach out to us.

 

Thomas Lyte Stats


Interested in seeing our Diginius Insight software in action?

To request an online demo, please give us a call on +44 (0) 207 267 9322. Or use the form below and a member of our customer growth team will get in touch.